Join Our Team

Ready for an Exciting Career Change?
Join Us as a Migration Agent in Melbourne!

Are you passionate about making a real difference in people’s lives? Do you want to be part of a team as enthusiastic about immigration as you are? At Think Visa, we’re seeking vibrant Junior and Senior Registered Migration Agents to join our Melbourne office. This isn’t just a job—it’s your chance to be part of something extraordinary!

Current Opportunities:
• Senior Migration Agent: With at least 3 years of experience and a knack for leadership, you’ll guide projects, mentor junior team members, and shape our future success.

• Junior Migration Agent: If you have at least 1 year of experience, dive into exciting projects, learn from the best, and advance your career in a supportive and dynamic setting.

Benefits and Perks:

• Awesome Perks:

  • Enjoy a competitive

  • salary range of $65,000 - $75,000 for Junior RMA and $80,000 to 110,000 for Senior RMA

  • Plus bonuses and fantastic benefits for Junior or Senior Migration Agents. Your hard work will be recognized and rewarded.

• Industry Leader:

  • With over 25 years of experience, we’re innovators in immigration, offering award-winning solutions that set us apart.

• Professional Office:

  • Centrally located CBD office in the legal district, close to Public Transport.

• Fantastic Culture:

  • Our 350+ glowing Google reviews highlight our exceptional customer service and positive workplace culture. We foster inclusion, creativity, and mutual support.

• We’re “A” Team Players:

  • At Think Visa, we’re more than colleagues—we’re a family. We support each other, celebrate our wins, and make every day at work enjoyable and fulfilling.

• Work-Life Harmony:

  • Experience the perfect blend of flexibility and work-life balance that our team members rave about. We’re committed to supporting both your career and personal life.

• Advance Training System:

  • We offer comprehensive and mature training systems and processes for our new recruits including our vast amount of case library and precedent archive.

• Growth & Development:

  • From comprehensive onboarding to ongoing training, we’re dedicated to your professional growth and success.

• Supportive Environment:

  • You’ll feel valued and empowered in a workplace where your contributions truly make a difference.

What You’ll Be Doing:

• Client Consultation:

  • Provide personalized, expert advice to a diverse range of clients, helping them navigate their migration journey smoothly.

• Visa Application Management:

  • Prepare, review, and submit various visa applications with attention to detail, ensuring successful outcomes.

• Caseload Management:

  • Manage your own client portfolio, delivering exceptional service and timely resolutions.

• Effective Communication:

  • Engage with clients and stakeholders through email, phone, and face-to-face meetings. Clear and effective communication is key.

• Client Relations:

  • Build strong, trusting relationships with clients. Your empathy and understanding will enhance their migration experience.

Who We’re Looking For:

• Experience:

  • Whether you’re a Junior RMA with 1 year or a Senior RMA with 3 years of experience, your hands-on skills are what we value most.

• Creative Thinker:

  • You approach challenges with innovative and strategic solutions.

• Proactive & Independent:

  • You take initiative and manage tasks effectively with a proactive attitude.

• Excellent Communicator:

  • Your clear communication builds strong relationships and ensures client satisfaction

• Client-Focused:

  • You listen, understand, and address clients’ needs with empathy and precision.

Excited to Join Us?

If you’re ready to be part of a team that values your passion and expertise, we’d love to hear from you! Apply now by sending your cover letter and CV to hr@thinkvisa.com.au or complete our application form below. Let’s make a difference together!

Responsibilities:

• To provide high level of professional immigration advice and assistant to clients and to prepare and lodge high standard, technically sound submissions to DIBP, and to actively promote THINK VISA’ services.

• Reporting to Chief Executive Officer, Richard Tan

• Working with Solicitors and RMAs

• Liaising with Clients

• Liaising with Department of Immigration and Citizenship, Skills Assessing Authorities, State Governments, Business Planner, Accountants, Translators

Main Duties:

• Work under the supervision and comply with directions given by THINK VISA supervisors to ensure the provision of high quality immigration advice

• Conduct client interviews (if requested)

• Take client instructions

• Provide professional advice to clients in all forms

• Assist and advise in relation to visa criteria and legal requirements

• Assist to complete visa applications to the Department of Immigration and Border Protection;

• Assist and advise about lodgement of visa or review applications

• Ensure that detailed file notes are taken of the issues presented by clients and the advice given

• Preparation of statements/letters/submissions providing further information for consideration in migration matters

• Preparation and lodgement of Skills Assessment, State Sponsorship, Visa application

• Update knowledge of legislative requirements and policy

• Understand, interpret and apply relevant legislation to case scenarios

• Undertake ongoing casework from other team member as required

• Assist with company marketing campaigns and participate in the events and seminars

• Work on other business-related projects as required

Accountabilities:

• Accountable for client relationship including client satisfaction and loyalty

• Accountable for implementation of client instructions

• Accountable for collecting documents, preparing client’s application and adhering to THINK VISA strict benchmark preparation timeline

• Accountable for checking and submitting application before client’s visa expiry date or any other deadlines

• Accountable for keeping excellent file note and documenting all correspondence with clients, DIBP and other authorities

• Proactively follow up with clients

• Ensure quick client response rate

• Accountable for effectively managing workloads by prioritising important and urgent tasks

• Accountable for keeping a continuous productivity record and submit report to the processing team leader for review on a fortnightly basis

• Accountable for meeting processing monthly target and achieve maximum productivity result

• Follow THINK VISA policies and procedures for file management, client management and processing team operations

• Identify opportunities for more effective and efficient client services and processing team operations

• Meeting THINK VISA commitments to servicing clients

• Growing and renewing THINK VISA’ business

• Support collaborative work across the business

Qualification/s Required

• Bachelor of Law or Graduate Certificate in Immigration Law and Practice

• Holding a current legal practising certificate with Victorian Legal Services Board OR Registered with OMARA

Employment Experience  

• At least 3 years' post qualification experience in the immigration advice profession is essential

• Strong knowledge in Australian immigration laws, regulations, policies and visa system

Skills Required

• Admission as a Lawyer and/or a Registered Migration Agent

• Articulate with superior written and oral communication skills

• Exceptional attention to detail and accuracy

• Highly organized and able to meet deadlines and manage high volumes of work in a business environment

• Being a team player is essential as it is imperative that our team works cohesively and efficiently whilst being flexible and supportive

• Integrate easily and work cooperatively in a busy but fun, social and welcoming team environment.

• Experience with LEAP Migration Database preferred

• Experience in other areas of law such as conveyancing, family law, commercial law, wills and estates - desirable though not essential

• A keen interest to further developing technical skills in the field of migration law and policy

• Self-starter who is willing and able to work independently and as part of a team

• Employer places high value on ability to take initiative.

• Confident, proactive, motivated, passionate with a "can do" attitude

Performance Goals:

• Meet processing target each month

• Complete assigned caseworks and lodge client’s applications within THINK VISA benchmark preparation time or in a quicker timeframe

• Proactively follow up with clients to collect documents

• Ensure quick client response rate

• Deal with clients and colleague professionally at all times

• Follow THINK VISA policies and procedures for file management, client management and processing team operations

• Identify opportunities for more effective and efficient client services and processing team operations

Apply now by sending your cover letter and CV to hr@thinkvisa.com.au or complete our application form below. Let’s make a difference together!